Service Technician R&D - Top Hammer Rock Drilling Tools

Om jobbet

Do you want to travel the world and see how our drilling products perform in real-life conditions? We are now looking for a curious and customer-focused Service Technician to follow up on R&D field trials for our top hammer drilling solutions.

This is a unique opportunity to combine hands-on technical work and close customer interaction, offering you diverse workdays and exciting challenges in an international environment.

Let's accelerate the transformation . Together.

Join our team
At Epiroc, it all starts with people. People like you. You will become part of the Tophammer Solutions Research & Development (R&D) team, a group of 13 dedicated design engineers, calculation engineers, and technicians. Together, we develop and introduce new tophammer and handheld products to the market, working closely with marketing, other R&D teams, production, and our customers. Our projects range from large-scale, long-term developments to smaller incremental improvements, giving you a dynamic and varied work environment where collaboration and innovation are at the core.

Your mission
As Service Technician, you will play a key role in ensuring new product success and customer satisfaction by providing valuable feedback from the customer to R&D. Your main mission is to overlook and follow up on R&D field trials at our customers' mining and construction sites across the globe. When not traveling, you will actively contribute to our product development by supporting ongoing R&D projects and lab activities on site.

Key responsibilities include:

• Monitor and safeguard field trials to maximize feedback and maintain strong customer relationships
• Conduct field tests for all types of R&D projects
• Write detailed reports with observations and recommendations
• Provide solutions for field-related issues within the Tophammer Solutions product area
• Conduct technical training to customers upon need

Your profile
To succeed in this role, you should be a team player with a strong customer-centric mindset, as you will represent Epiroc at customer sites. We believe you have a technical background and a genuine interest in learning and problem-solving in collaboration with internal and external customers.

Qualifications:

• Technical education (high school or university)
• Previous experience in technical support or rock drilling tools
• Excellent communication skills and fluency in English (additional languages are a plus)
• High willingness to travel and ability to work independently

With us, you will have the chance to grow professionally and personally while contributing to the success of an industry leader. Join us as we accelerate the transformation!

Location and other
This position is located in Fagersta, Sweden. Frequent travelling is required.

Why Epiroc?
By joining our team, you'll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.

To support your journey, we offer a competitive Total Rewards Package, including:

• Global career opportunities
• Learning & Development programs
• Benefits package, including variable compensation (bonus)
• Flexible work culture promoting balance and well-being
• Global Parental Leave Policy
• Community involvement

Application and contact information
We encourage you to submit your application through our online career site as soon as possible, but no later thanDecember 15, 2025.Please note that due to regulations, we cannot handle applications received through email.

We are committed to a thorough recruitment process, including interviews, reference checks and assessments. To ensure a safe working environment, we conduct identity checks and drug and alcohol screening. Our process is designed to be fair and inclusive; you can expect transparent communication and a balanced evaluation of your skills and experience.

For questions about the position, please contact:
Hiring Manager: Jenny Persson, Global R&D Manager Tophammer Solutions, jenny.persson@epiroc.com
Recruitment Specialist: Lisa Ström, lisa.strom@epiroc.com

Epirocis a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com .