Onboarding Specialist - Swedish & Danish speaker

Om jobbet

Onboarding Specialist - Swedish & Danish speaker

This role can be based in Malmö,CopenhagenorUtrecht

💶Competitive salary+ bonus system

International team|Hybrid working|Learning & career growth

Dare to dream big at Efficy

Efficy is Europe's leading independent CRM provider, trusted by 13,500+ customers and 330,000+ users worldwide.

We're growing in theNordic marketand looking for anOnboarding Specialistfluent inDanish and Swedishto join our international Customer Enablement team.

You'll help customers get up and running, drive adoption, and make them independent on our CRM solution. Your team can't wait to welcome you!

What's in it for you?

Key role in a growing Nordic market
Join an international team across 12 countries
Career growth opportunities and internal mobility
Modern offices in 13+ European locations
Fun team events & continuous learning
Competitive salary with bonus system
Hybrid working policy

What you'll be doing

Lead 1:1 onboarding sessions to make customers independent and confident on Tribe CRM
Guide customers through implementation and best practices
Drive adoption and help customers discover the features they'll love
Deliver webinars, training, and share self-service resources
Collaborate with internal teams to create smooth, successful customer journeys
(You'll talk to 5-6 customers per day - perfect for someone who loves customer-facing work!)

Who you are

2+ years in Customer Success, Onboarding, or other B2B customer-facing roles
Comfortable using CRM tools and guiding others to success
Organised, proactive, and genuinely customer-focused
Native or fluent inSwedish and Danish
Excellent command of English
You love helping customers succeed
Comfortable with concepts likeTime to ValueandCSAT

Ready to help new customers succeed and support efficy's growth in the Nordic markets?
Apply now and join us.

About efficy

Founded in 2005 and headquartered in Brussels, efficy operates across Europe with a strong international footprint. We value trust, collaboration, and innovation - both with our customers and within our teams.

efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you, exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can't wait to meet you!

Disclaimer

efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.

Department Customer Operations Locations Malmö , Copenhagen , Utrecht Remote status Hybrid