Inside Channel Account Manager

Om jobbet

Summary
Ready to grow business through strong partnerships? Join us to drive sales through our channel partners and distributors, build a high-quality partner pipeline, and uncover new cross-sell and upsell opportunities. You'll manage partners within Nordics territory and collaborate closely with Sales Engineers to deliver real results.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.
• Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.
• Primarily deal with volume partners
• Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs.
• Create the pipeline with your accounts with focus on existing business and upsell.
• Be able to accurately forecast revenue on a weekly and monthly basis.
• Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.
• Keep reseller and customer company information and all activities up-to-date in CRM system.
• Assist resellers in operation tasks to process Deal registration and Orders
• Achieve monthly and annual revenue and KPIs targets.

REQUIREMENTS
Education:

• Relevant commercial focused education

Experience:

• 3+ years experience from a similar role within the IT channel, either from vendor or distributor.
• Experience working with IT resellers within the whole Nordic region

Knowledge:

• Basic Knowledge of Microsoft Excel and Word
• Knowledge of Outlook
• Advanced knowledge of CRM systems such as Salesforce or similar

Language:

• Danish or Swedish - C2
• English - C1

Personal characteristics:

• Ability to multi-task whilst under pressure

#LI-LV1 #LI-Hybrid #mid-senior

Primary location
Gothenburg

Additional locations
Copenhagen

Time type
Full time