Head of Communications BCSS

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About the opportunity
Are you a visionary communications leader with a passion for impactful storytelling, executive engagement, and driving business transformation across global markets? Ericsson is seeking a dynamic Head of Communications to lead and elevate our communications strategy for both our Business Area Cloud Software and Services (BCSS) and Global Service Centres (GSCs) across China, India, Mexico and Romania.
As Head of Communications, you will lead a high-performing team responsible for executive communications, media relations, strategic narrative development, external positioning, and internal communications.

What you will do
• Act as a trusted senior communications advisor to BCSS Leadership Team, including the Head of BCSS, and source of thought leadership, crafting compelling narratives and delivering world-class executive communications.
• Define and deploy BCSS strategic narrative to position us as an industry leader in cutting edge Software and Services, translate technical and commercial priorities into clear, audience-specific messages for internal and external audiences.
• Drive external communication, expanding Ericsson's presence in both traditional and non-traditional media, and working in close collaboration with Group Communication, supporting policy, regulatory, and government advocacy efforts.
• Oversee internal communications programs, strategy communication, all-employee meetings, leadership messaging, and change communication to enable business and culture transformation and employee engagement internally.
• Lead a high-performing, cross-disciplinary team responsible for executive visibility, strategic narrative development, external and employee communications.
• Mentor and grow communications talent, manage budgets and agency relationships, and ensure agile delivery and governance across regions and corporate stakeholders.
• You will work on a strategic level, but you are equally comfortable to work hands on with the organization.

You will bring
• 12+ years of progressive communications experience, including at least 5 years in a senior leadership role.
• Proven expertise in enterprise B2B, telecoms, or technology sector communications.
• Strong track record in executive communications, reputation management, global media/analyst relations.
• Experience leading cross-functional teams and working closely with C-suite stakeholders in a fast-paced matrix organization.
• Exceptional writing, storytelling, and messaging skills, with the ability to translate complex topics into clear business narratives.
• Executive presence and strong collaboration skills.
• Capabilities to think new, pushing boundaries, utilizing the advantages of digitalization and using innovative communication tools.
• Ability to manage multiple projects and priorities with tight deadlines
• Bachelor's degree in communications, journalism, business, or a related field; advanced degrees or strategic communications certifications are a plus

Application

We look forward to your application with CV in English. Please note that we do not accept, proceed, or respond to applications sent via e-mail. We target 60% work-from-the office.

Last day to apply: 19th January 2026

If you have specific questions, you are welcome to contact Hiring Manager Cecilia Atterwall, Head of Group Marketing and BCSS M&C at cecilia.atterwall@ericsson.com or Raheleh Rouhani, Sr. Talent Acquisition Partner at raheleh.rouhani@ericsson.com

Location: Stockholm, Sweden

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:Sweden (SE) || Stockholm

Req ID:779232