Global Technical Support Engineer

Om jobbet

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values - customer first, respect, team spirit, responsibility, and elimination of waste - are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.

Role summary

As a Technical Support Engineer at Scania, you will play a key role in supporting both our internal business units and our valued customers. When technical challenges arise, you'll be the expert they turn to for guidance and solutions.

You will provide support across Scania's full product range-including trucks, buses, and power solutions-ensuring optimal performance, reliability, and customer satisfaction. Your work will directly contribute to keeping our vehicles running smoothly around the world.

Job responsibilities

• Your work will involve close contact with our business units Local Technical Support (LTS) around the world. You will also work closely to, and build a global network with colleagues in Scania field quality, R&D and other functions in our business units. You will be invited to be a part of development projects for new products and services, representing our department.
• The daily work is to find the suitable solutions to get our costumer back on the road as quick as possible. You will also have an even closer collaboration with certain markets to further develop their working methods and our support process as their "Market Responsible" within the Technical Support Process.
• You will be in daily contact with your colleagues around the world and we are happy to help each other solving cases.
• The position offers a wide technical knowledge of Scania's products and support tools in terms of troubleshooting and repair and you will get the opportunity to learn a lot about our products and support tools that we use to troubleshoot and repair our products. You will also gain high knowledge and insights about Scanias service business throughout the organization.

Who you are

We are looking for service-oriented Support Engineers with a collaborative mindset and a passion for solving a wide range of technical challenges. Relevant engineering academic education or equivalent longer working experience within a technical field
Documented technical product knowledge and experience from a similar role and good knowledge within one or several below areas:
- BEV
- Rebuild
- Powertrain
- Electrical system (CAN/Ethernet)
- Troubleshooting (Truck, Bus, Power Solutions)
Fluent in English (additional languages are a plus)
Proven analytical skills
Extensive experience within Technical Product Support or from workshop
Documented business and retail knowledge and understanding

This is us

We value diversity in all its forms-including nationality, age, experience, and background. We are committed to building an inclusive team and are actively working toward a more balanced gender representation. We welcome applications from all qualified candidates. What brings us together is a positive mindset, strong team spirit, high professionalism, and a shared passion for shaping the future of sustainable transport.

Scania offers

We offer a dynamic, flexible workplace with hybrid work options, including Scania Sergel and Midway hubs. With a structured development plan and courses, Scania supports your career growth both locally and internationally.

Benefits include training at our health center Gröndal or wellness allowance, result bonus, flexible hours, and company car leasing. Scania also hosts events for employees and their families, and Stockholm residents enjoy direct access to Södertälje via Scania Job express buses.

Application

Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes.

Apply as soon as possible, no later than 2026-02-08. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.

If you have questions or would like more information, please contact:
Janne Remesaho, janne.remesaho@scania.com

orGunilla Haux gunilla.haux@scania.com

We look forward to your application!

Requisition ID: 18599

Number of Openings: 1.0

Part-time / Full-time: Full-time

Permanent / Temporary: Permanent

Country/Region: SE

Location(s):
Södertälje, SE, 151 38

Required Travel: 0-25%

Workplace: Hybrid