Director Consulting Services – Retail and Consumer Services

Om jobbet

Director Consulting Services - Retail and Consumer Services

Beskrivning av tjänsten
As Director Consulting Services (DCS), you will play a pivotal role in shaping our market presence and driving client success. This position combines strategic business leadership with hands-on operational excellence and participation in client delivery. Ensuring both growth and delivery at the highest level.

You will lead the expansion of our retail activities, leveraging commercial drive, industry insight, and deep sector knowledge to guide both clients and consultants.
As a connecting leader; you coach and develop the team and contribute to strategic engagements.

You understand how to build trust as an advisor and forge long-term relationships in a rapidly changing market. You also play a key role in expanding CGI's network within the retail sector, actively identifying and seizing new opportunities.

Dina framtida arbetsuppgifter
Business Leadership

- Drive business development initiatives and innovation in partnership with our key clients.

- Identifying new customers, market needs and opportunities to expand CGI's retail footprint.

- Build and maintain strong client relationships, actively expanding your network to strengthen CGI's market position.

- Serve as a trusted advisor to C-level executives, guiding and leading in areas like digital strategy, omnichannel transformation, and operational optimization.

- Take financial ownership of your portfolio, including forecasting, reporting, and ensuring profitability.

Operational Excellence

Lead the delivery of digital transformation projects and contribute in shaping opportunities for leading retail clients, ensuring measurable impact and innovation. And in your role as a sector expert play an active part in your projects and participate in the client delivery.

Oversee complex consultancy assignments, providing substantive coaching and thought leadership within your team. Collaborate as a team player to create new solutions with our experts, especially in Managed Services.

Recruit, develop, and retain top consulting talent, fostering quality, cohesion, and professional growth.

Kvalifikationer för att bli framgångsrik denna roll
Over 8 years of professional experience in senior leadership roles within global, complex contexts, with a proven track record in the retail sector and consultancy.

Leadership experience: a hands-on leader with experience in managing, coaching, and growing teams

An established and growing network within the retail industry, with ambition to expand it further for CGI

Experience with digital transformation and omnichannel strategies

Expertise in areas like Managed IT Services, operational excellence, Cloud, and digital transformation projects

Strong commercial skills: sales-minded and results-oriented

Financial acumen: understanding of cost structures, margins, and project control

A completed university degree in business, engineering, computer science, or a comparable field

Fluent in English, spoken and written

Why CGI
CGI is one of the largest IT and business consultancy firms in the world. Within our Retail practice, we work with clients on innovative solutions that serve the consumer of tomorrow. At CGI, you'll have the opportunity to make a real impact-on our clients and on your own team.

As DCS, you are the linchpin between strategy, delivery, and commerce. You actively contribute to increasing CGI's visibility and relevance in the retail sector. You build sustainable client relationships and lay a solid foundation for future growth.

Interested?
Ready to take the next step in your career and help shape the future of CGI Retail? Get in touch or apply directly. We look forward to your vision, leadership, and drive!

Questions about the role?Contact Anneli Palm, Head of Retail and Customer Services, at anneli.palm@cgi.com

Questions about the application process? Contact recruiter Henrik Wallmark henrik.wallmark@cgi.com

#LI-HW1

Låt oss som ägare omvandla verklig insikt till handling - tillsammans.

Livet på CGI bygger på ägande, lagarbete, respekt och tillhörighet. Tillsammans med oss kommer du att kunna nå din fulla potential.

Du är inbjuden att ta ägandeskap redan från första dagen i vårt arbete med att förverkliga vår dröm om att skapa en arbetsmiljö där vi trivs med att arbeta tillsammans och bidrar till framgången för vårt företag. Det är därför vi kallar oss CGI Partners snarare än anställda. Vi drar nytta av vår kollektiva framgång och tillsammans får vi möjlighet att aktivt forma vår företagsstrategi och inriktning.

Ditt arbete skapar värde. Du kommer att vara med att utveckla innovativa lösningar och bygga relationer med medarbetare och kunder samtidigt som du får tillgång till globala möjligheter att skala upp dina idéer, omfamna nya möjligheter och dra nytta av gedigen bransch- och teknikexpertis.

Du kommer att forma din karriär tillsammans med ett företag som är byggt för att växa och bestå. Du får stöd av ledare som bryr sig om din hälsa och ditt välbefinnande och ger dig möjligheter att fördjupa dina kunskaper och vidga dina vyer.

Bli en del en av världens största leverantörer av IT- och affärskonsulttjänster.

Director Consulting Services - Retail and Consumer Services

Position Description
As Director Consulting Services (DCS), you will play a pivotal role in shaping our market presence and driving client success. This position combines strategic business leadership with hands-on operational excellence and participation in client delivery. Ensuring both growth and delivery at the highest level.

You will lead the expansion of our retail activities, leveraging commercial drive, industry insight, and deep sector knowledge to guide both clients and consultants.
As a connecting leader; you coach and develop the team and contribute to strategic engagements.

You understand how to build trust as an advisor and forge long-term relationships in a rapidly changing market. You also play a key role in expanding CGI's network within the retail sector, actively identifying and seizing new opportunities.

Your future duties and responsibilities
Business Leadership

- Drive business development initiatives and innovation in partnership with our key clients.

- Identifying new customers, market needs and opportunities to expand CGI's retail footprint.

- Build and maintain strong client relationships, actively expanding your network to strengthen CGI's market position.

- Serve as a trusted advisor to C-level executives, guiding and leading in areas like digital strategy, omnichannel transformation, and operational optimization.

- Take financial ownership of your portfolio, including forecasting, reporting, and ensuring profitability.

Operational Excellence

Lead the delivery of digital transformation projects and contribute in shaping opportunities for leading retail clients, ensuring measurable impact and innovation. And in your role as a sector expert play an active part in your projects and participate in the client delivery.

Oversee complex consultancy assignments, providing substantive coaching and thought leadership within your team. Collaborate as a team player to create new solutions with our experts, especially in Managed Services.

Recruit, develop, and retain top consulting talent, fostering quality, cohesion, and professional growth.

Required qualifications to be successful in this role
Over 8 years of professional experience in senior leadership roles within global, complex contexts, with a proven track record in the retail sector and consultancy.

Leadership experience: a hands-on leader with experience in managing, coaching, and growing teams

An established and growing network within the retail industry, with ambition to expand it further for CGI

Experience with digital transformation and omnichannel strategies

Expertise in areas like Managed IT Services, operational excellence, Cloud, and digital transformation projects

Strong commercial skills: sales-minded and results-oriented

Financial acumen: understanding of cost structures, margins, and project control

A completed university degree in business, engineering, computer science, or a comparable field

Fluent in English, spoken and written

Why CGI
CGI is one of the largest IT and business consultancy firms in the world. Within our Retail practice, we work with clients on innovative solutions that serve the consumer of tomorrow. At CGI, you'll have the opportunity to make a real impact-on our clients and on your own team.

As DCS, you are the linchpin between strategy, delivery, and commerce. You actively contribute to increasing CGI's visibility and relevance in the retail sector. You build sustainable client relationships and lay a solid foundation for future growth.

Interested?
Ready to take the next step in your career and help shape the future of CGI Retail? Get in touch or apply directly. We look forward to your vision, leadership, and drive!

Questions about the role?Contact Anneli Palm, Head of Retail and Customer Services, at anneli.palm@cgi.com

Questions about the application process? Contact recruiter Henrik Wallmark henrik.wallmark@cgi.com

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Skills

• Leadership
• Management Consulting
• Retail