Data Center Technician

The Data Center Technician will work in a site-based DC Operations team, which is responsible for maintaining the overall availability and reliability of the Coreweave Cloud Platforms to the defined Service Levels. This position involves hardware and network diagnostics followed by physical repair and will include participation in an out-of-hours on-call rotation. Key responsibilities:

Maintaining data centre operations to ensure platform availability to the defined service levels

Assembling and racking compute, storage and networking hardware

Installation and troubleshooting of copper and fibre cable infrastructure to the defined standards

Managing the DCOPS ticket queue, ensuring that tickets are picked up promptly, updated professionally, and resolved in line with the defined service levels

Conducting hardware and network diagnostics, troubleshooting and repairs

Root cause analysis of hardware and software failures

Development of process and procedure documentation

Providing onsite technical support to internal and customer teams

Development of scripts to update server and networking hardware

Requirements:

Minimum five years experience working in a data centre assembling, installing and troubleshooting computer, storage and network hardware

Experience of installing and maintaining copper and fibre cabling in a data centre environment

Experience managing Service Tickets to defined service levels

Experienced with Linux operating system

Strong understanding of computer hardware, including troubleshooting and repair skills experience

Strong understanding of Computer Networking

Proficiency with Python, Bash or other scripting languages

Experienced with Cisco IOS and/or Juniper JunOS

A degree or equivalent experience in an IT related field