Customer Service Representative for Spanish market to Billerud - temporary position until 31 Dec 2026

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Customer Service Representative for Spanish market to Billerud - temporary position until 31 Dec 2026Job description
Are you bilingual, fluent in English and Spanish, and interested in working in an international environment? Would you enjoy a customer service coordinating position, providing excellent service? Do you want to contribute to Billerud's growth and work in the Customer Service team in Solna? This temporary position gives you the opportunity to work in an international setting with a focus on sustainability.

About Billerud:
Billerud is a global leader in superior paper and packaging materials crafted from virgin fiber, deeply committed to sustainability, quality, and customer value. Our innovative paper and packaging challenge conventional standards, aiming for a more sustainable future. With production units in Sweden, the USA, and Finland, and a global team of approximately 5800 employees, we serve customers in over 100 countries.

Your Role:

As a Customer Service Representative, you will play a main role in ensuring excellent customer service on a professional level. From managing customer orders to overseeing the order-to-cash process, you will be an integral part of our Customer Service team at Billerud in Solna.

This is a temporary position covering a position while they are assigned to a internal project.

Responsibilities:

• Provide end-to-end customer service, from order placement to delivery and invoicing.
• Ensure the smooth flow of the order process.
• Coordinate inventory planning and domestic delivery from external terminals.
• Handle claims, export documents, and goods inspections to support customer import processes.

Qualifications

• Minimum 1 year work experience in a customer-related position
• Fluent in English and Spanish, both spoken and written
• Fluency in other languages it's a plus.
• Good knowledge in working within different IT-systems
• Bachelor's degree of Science/Business Administration
• Experience of supply chain or/and logistics is a merit

Personal qualities
To thrive in this position, you should have a strong drive to evolve within the area of customer service and possess a proactive, problem-solving mentality. Your motivation to learn, take initiative, and build relationships with a service-oriented attitude will be key. Structured work style, prioritization skills, and a business focus are essential for success in this role.

Our values are central in our business and we believe that you recognize yourself in:We care for each other, andwe do what we say.
Contact
If you have any question about the position, please contact recruiting manager Giovanni Moya, giovanni.moya@billerud.com or HR contact Karin Julin karin.julin@billerud.com

Application deadline is May 3, 2026

Ongoing selection may occur in this process.

Start Date: As agreed upon
Location: Solna, Sweden
Salary: As agreed upon

To apply for a summer job at Billerud, you must be at least 18 years old. At Billerud, we prioritize safety, and the final candidate will be asked, in accordance with our policy, to undergo a drug test administered by our occupational health care.

Our recruitment process will include recruitment test, interviews, reference checks as well as alcohol- & drug test.

If you are ready for contributing to a global company's success story, we welcome your application. Join us at Billerud and be a part of a team dedicated to sustainable innovation.