Application Business Partner

Om jobbet

If you are a driven problem solver with a passion for IT and service, this could be your next career opportunity!

Sodexo was founded in 1966 in Marseille by Pierre Bellon and is a global leader in sustainable food solutions and services within learning, work, health, and leisure. The Sodexo Group is unique through its independence and continued shared ownership by the founding family, its sustainable business model, and its comprehensive service offering that includes both food services and facilities management services.

Our solutions address everyday challenges with a dual objective: to improve the quality of life for our employees and the people we serve, and to contribute to economic, social, and environmental progress in the communities where we operate. At Sodexo, growth and social responsibility go hand in hand. Our purpose is to create a better everyday life, so that everyone can enjoy a better quality of life.

Purpose of the Job

The Application Business Partner bridges between the Application Domain, business stakeholders and technical delivery teams. The role ensures that critical business applications are stable, secure, continuously improved and aligned with organizational needs.

In addition, the role acts as a Technical Project Leader, supporting and driving IT-related components of mobilization projects (e.g., new customer sites, POS rollouts, migrations, infrastructure setup). The position requires a combination of application ownership, vendor governance, requirement management, technical coordination and hands-on understanding of endpoint devices.

The role contributes to regional Communities of Practice and ensures harmonized standards, quality, and compliance across Sweden.

Context and Main responsibilities

The role operates in a diverse organisation with differences in maturity, infrastructure, suppliers and business models.

The main tasks include ensuring:

Alignment between local business needs and regional/global application strategies

Stable, compliant and secure application operations

Predictable execution of mobilization activities and IT deployments

Cross-functional and cross-border collaboration

Adherence to global ITIL processes

Main Assignments

Application Ownership & Service Delivery

Own the lifecycle, stability, security and compliance of core business applications.

Govern vendors and SLAs, drive continuous improvements and ensure adherence to global standards and ITIL processes.

Business Demand & Requirements

Act as the bridge between business stakeholders and application domains.

Translate business needs into structured requirements and align local demand with regional/domain roadmaps and budgets.

IT Project & Mobilization Leadership

Lead IT-related deliverables for mobilizations and deployments (e.g. new customer sites, POS rollouts, upgrades and migrations).

Plan and coordinate systems, infrastructure, devices and suppliers to ensure predictable execution, risk control and timely delivery.

Technical & Operational Enablement

Ensure effective interaction between applications, devices and networks (POS, endpoints, payments).

Support validation, testing and troubleshooting to ensure solutions meet technical and operational expectations.

The candidate we are looking for:

Solid competence in IT Technology, Application Management and ITIL framework

Minimum 5 years' experience in Application Management, Service Delivery or System Implementation Projects

Proven experience as Service Manager, Project Manager or similar role for complex business applications

Experience with POS/Retail/Omnichannel

High-level understanding of application domains, integrations, IT landscapes and cloud/on‑prem architectures

Strong experience in vendor governance and IT contract management

Good knowledge of networking fundamentals and client devices used at sites (POS, tablets, printers, payment terminals etc.)

Technical understanding enabling hands-on testing, validation and troubleshooting

Fluent in English and Swedish, in writing and verbally

Soft Skills

Strong organizational and communication skills

Ability to work independently and in distributed/remote teams

Skilled in stakeholder management and cross-functional collaboration

Ability to distinguish between user requests and true business needs

Strong problem-solving abilities and proactive mindset

Willingness to travel within the cluster when required

What we offer:

Flexible and dynamic work environment

Access to continuous training and development programs

Opportunities to grow within the company

Strong focus on health and safety

Volunteering on paid working time

Additional information:

Permanent employment. Working hours are standard office hours, Monday to Friday. Employment will commence as agreed.

For questions about the position, please contact Erik Gund at erik.gund@sodexo.com.Please submit your application by 17 May 2026. Interviews will be conducted on an ongoing basis, and the position may be filled before the final application date.

For this role, an extended background check will be conducted on the final candidate. The candidate will be informed and asked to provide consent before the background check is initiated. Please also note that all Sodexo employees are required to complete an identity verification prior to employment.