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Senior Network Specialist – Temporary position

Senior Network Specialist – Temporary position

Telia · Uppsala · Ansök senast 22 juni

Heltid

Jobbet har utgått och går inte längre att ansöka.

Do you have a passion for network design and do you want to be a part of delivering the Nordic market leading contact center solution? If so, then this might be your next challenge!

My name is Max Cardew and I lead a technical delivery team of highly skilled and customer focused employees. We are now looking for a Network Specialist that can strengthen our team on a temporary position until the 31st of October and who will take an active role in the deliveries towards our enterprise customers, so they get the most out of their Telia ACE Contact Center solution.

Is this your next opportunity?
With us you will be part of delivering the Nordic market leading contact center solution, Telia ACE.

As a Network Specialist you will be part of the delivery projects where you are expected to take the lead and manage the technical deliveries within your area of expertise, also supporting our project managers and customers during the delivery and the customer life cycle. You will manage existing customer request, take part of trouble shooting and incident handling where you also be collaborating with other stakeholders within Telia. In your new role you will also be collaborating with our development department sharing customer insights and will also be working on improvement activities to further optimise our delivery process.

This role includes, but is not limited to:
  • Taking the lead in technical workshops with customers
  • Taking the lead in driving the technical activities within your area and communicating with internal and external stakeholders
  • Architecture and design of network infrastructures
  • Ordering fire wall openings and similar network changes
  • Taking an active part in improvement activities to further optimise our way of working delivery routines.
If you want to know more about our market leading contact center product, Telia ACE, please visit our showcase.

Is this you?
You are customer focused and have the ability to work independently with a strong drive. Taking ownership, yet being a strong team-player valuing collaboration and knowledge sharing.

You understand that to succeed, you constantly need to develop your competence and skillset to keep yourself knowledgeable and to provide best practice in a trustworthy way.

You are used to handling many simultaneous initiatives while maintaining a high pace of delivery.

You have a relevant university degree in Computer Science or equivalent and have experience from Network Architecture, Contact centers and more.

Your communication skills in Swedish and English are excellent, both spoken and written. This is necessary since you will be working with external customers in the Nordics.

Your personality:
  • Customer-minded
  • Structured in your approach to take on new assignments and challenges
  • A problem solver with a "can do-attitude"
  • Positive, you see possibilities instead of problems and contribute to a positive environment.
Your experience:
  • You have a relevant university degree in computer science or equivalent and have experience from architecture and design of network infrastructure
  • Relevant experience as network specialist
  • Knowledge of VOIP, SIP, RTP
  • Knowledge in certificate management, switching and routing protocols is an advantage.
  • Knowledge in or experience from contact center solutions is an advantage
  • Fluent in Swedish and English is a must have. Norwegian, Danish, or Finnish language skills is a bonus.
It's more than just a job!
Regardless of the position you are looking for, we will give you the tools and support you need to grow both as a professional and as a person, with us. We can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities. We respect and value the diversity of people. In addition to an attractive and inclusive work environment, we also enable flexibility and offer a wide variety of employee benefits.

Interested?
If you fancy joining our team, don't hesitate to apply! If you want to know more about the job you are welcome to contact me at max.cardew@teliacompany.com, +46 761307116, Max Cardew LinkedIn.

We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. Application deadline is 2021-06-23

Welcome to Telia - Home to your next big opportunity!

Om arbetsgivaren

Arbetsgivare

Telia

Placering

Uppsala

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