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Order Specialist

NKT A/S · Alingsås · Ansök senast 28 apr.

Heltid · Tillsvidareanställning

Jobbet har utgått och går inte längre att ansöka.

About NKT NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 3,900 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 1.8 billion in 2021. NKT - We connect a greener world. www.nkt.com Join a key player in the renewable energy sector Do you want to add meaning to your work life? At NKT we now offer the possibility to contribute to one of the biggest tasks of our time. Support the business to maintain a high customer satisfaction  As part of the Customer Commercial Service team, your main responsibility will be to handle orders and coordinate relevant tasks with the relevant departments. As an Order Specialist, you are the first point of contact for our customers and have the ambition and tools to offer great customer experience, both to internal and external customers. You will follow the order process from beginning to end, answering customer order-related questions, arranging the shipment of goods, and providing after-sales service for questions and claims of our customers. In more detail, your daily tasks will include the following..  * Register and send order confirmations in ERP (SAP) * Prepare order-related documents for export business – i.e. pro-forma invoices, Certificates of Origin, Certificates of Compliance, etc * Arrange shipment of orders in collaboration with the Logistics department * Be the first point of contact for customer questions concerning orders and deliveries globally * Manage overdue invoices in collaboration with sales and accounting Outstanding interpersonal skills, balanced with a strong sense of quality and service To be successful in this role, you are more than capable to organize your work and make priorities in line with the company strategy. You will be the one in the frontline to customers and the interface towards both internal and external parties. Therefore, you will need to communicate with ease and take accountability for your actions and responsibilities. Also, your resume includes… * High school diploma – equivalent to Swedish gymnasium, or similar * Experience in order and shipping handling – preferably also to export countries * Experience with ERP systems (preferably SAP) – bonus points for CRM experience * Understanding the sales process cycle and supply chain flow * Fluency in Swedish and English - speech and writing Contact and application NKT is committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work.    Apply with CV and personal letter via the link below, at latest the 30th of April 2023. Please note that we work with an ongoing selection, meaning that the position can be filled before the last application date.  Tests can occur in our recruitment processes.  If you have any questions regarding the position, you are very welcome to contact Recruiting Manager, Johan Fogelberg, Snr Manager Customer Commercial Service HV, or Recruiter, Sara Karlsson, sara.karlsson-external@nkt.com, +46 79 102 39 82. Please note that due to the GDPR regulations we cannot accept any applications via e-mail. Union representatives Sveriges Ingenjörer - Peter Kjellsson, +46 733 64 21 34 Unionen - Joakim Wikström, +46 73 40 70 243  We look forward to receive your application!  #LI-NKT

Om arbetsgivaren

Arbetsgivare

NKT A/S

Placering

Alingsås

Kontaktperson

NKT HV Cables AB

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