Jobbsafari är en del avschibsted logo

Faktory Service Desk

Danda · Olofström · Ansök senast 30 jan.

Heltid · Tillsvidareanställning

Jobbet har utgått och går inte längre att ansöka.

The Service Desk deliver both support for the application portfolio, Manufacturing, Logistics and critical infrastructure components such as network, storage and shop-floor equipment. Types of application that are included in the application portfolio: - Production Control Systems - Warehouse Management Systems - Location systems - Facility Management systems Example equipment that our end-users can call about: - Vehicle mounted PC's - Vision and ID-systems (Cameras) - Industrial PC's/laptops/Thin clients - Industrial handheld PDA’s or scanners - Laser and label printers Required Qualifications - Basic network skills: Knowledge of DNS, DHCP and TCP/IP. Experience of Cisco switches is qualifying. - PC’s: Good knowledge of computer hardware and peripherals. Good knowledge about different OS deployment solutions. - Tools: Hand on experience on ITSM tools like Service Now. - Service Desk: 1-2 years of experience from IT Service Desk is required - Driver’s license: Swedish B-license - Native Swedish speaking skills Meriting Qualifications - Active Directory: Knowledge of how to create accounts and basic GPO knowledge - Client OS: Experience from Windows 7, Windows 8.1, Windows 10, Windows Embedded (all versions) - Server OS: Experience from Windows Server systems, OpenVMS systems is qualifying - Network: Experience of Cisco switches and routers - ITIL: Basic understanding of ITIL processes - Knowledge and experience from the automotive industry and/or industrial equipment is an added advantage - Leadership experience Soft skills: - Excellent communication skills, both written and verbal in Swedish (native) and English - Humble approach towards both duties at hand and colleagues - Good troubleshooting skills - Can perform under stressful situations - Strong coordination skills - Leadership experiences Ability to work independently as well as in a team We look forward to receiving your application!

Om arbetsgivaren

Arbetsgivare

Danda

Placering

Olofström

Kontaktperson

Danda AB

Dela jobbannonsen

Anmäl annons