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Factory Desk Support

Danda · Olofström · Ansök senast 3 feb.

Heltid · Tillsvidareanställning

Jobbet har utgått och går inte längre att ansöka.

Factory Service Desk is a solution-oriented Service Desk. The Service Desk deliver both support for the application portfolio for Manufacturing and Logistics and critical infrastructure components such as network, storage and shop-floor equipment. Types of application that are included in the application portfolio: - Production Control Systems - Warehouse Management Systems - Location systems - Facility Management systems Example equipment that our end-users can call about: - Vehicle mounted PC's - Vision and ID-systems (Cameras) - Industrial PC's/laptops/Thin clients - Industrial handheld PDA’s or scanners - Laser and label printers Network equipment Skills: Required Qualifications - Basic network skills: Knowledge of DNS, DHCP and TCP/IP. Experience of Cisco switches is qualifying. - PC’s: Good knowledge of computer hardware and peripherals. Good knowledge about different OS deployment solutions. - Tools: Hand on experience on ITSM tools like Service Now. - Service Desk: 1-2 years of experience from IT Service Desk is required - Driver’s license: Swedish B-license - Native Swedish speaking skills Meriting Qualifications - Active Directory: Knowledge of how to create accounts and basic GPO knowledge - Client OS: Experience from Windows 7, Windows 8.1, Windows 10, Windows Embedded (all versions) - Server OS: Experience from Windows Server systems, OpenVMS systems is qualifying - Network: Experience of Cisco switches and routers - ITIL: Basic understanding of ITIL processes - Knowledge and experience from the automotive industry and/or industrial equipment is an added advantage - Leadership experience Soft skills: - Excellent communication skills, both written and verbal in Swedish (native) and English - Humble approach towards both duties at hand and colleagues - Good troubleshooting skills - Can perform under stressful situations - Strong coordination skills - Leadership experiences Ability to work independently as well as in a team

Om arbetsgivaren

Arbetsgivare

Danda

Placering

Olofström

Kontaktperson

Danda AB

Dela jobbannonsen

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