Technical Sales Support

Om jobbet

Are you passionate about technology and thrive in customer-facing roles? Do you enjoy solving technical challenges while building strong relationships with clients? If you have a knack for communication, a love for technology, and are comfortable with regular travel, then you could be the perfect fit for our new role as Technical Sales Support Specialist where you will provide outstanding service to our customers and support our growing business. Join our team at ASSA ABLOY and enjoy a collaborative culture that empowers you to build a career you can be proud of.

This full-time position can be based anywhere in Sweden, preferably close to our office in Landskrona.

What you will do as our Technical Sales Support Specialist
As a Technical Sales Support Specialist, you will play a key role in providing support to our customers and internal teams, helping to ensure smooth installations, troubleshooting, and the delivery of technical solutions. This position requires an ability to balance proactive customer support with technical know-how, offering your expertise to ensure that our products are utilized to their fullest potential. You will interact with clients, technicians, and various internal departments, providing assistance through phone, email, and in-person training, providing technical support to customers and back-office teams by phone and email, including troubleshooting, product specifications, and project-related queries.

You would also:

• Handle warranty cases, including determining warranty validity, managing returns, and maintaining records.
• Participate in product testing, training sessions, and technical meetings to discuss quality improvements and customer issues.
• Assist Sales and Marketing teams with technical questions and support R&D with feedback on product improvement.
• Write change proposals for product updates and supporting customer documentation needs.
• Participate in customer events and deliver product training to technicians both on-site and at company facilities.

The Skills and Experience You Need
We are looking for someone who has:

• 3+ years of experience in a technical support or similar role.
• A significant interest in technology and technical solutions.
• Fluency in both Swedish and English, as interaction with international teams is required.
• Willingness to travel.

The ideal candidate for this role is someone who combines a structured, methodical approach with the flexibility to adapt to changing situations. While international experience is not required, it is certainly seen as a valuable asset that strengthens your ability to navigate diverse stakeholders and environments. You are highly professional, maintaining composure and a customer-first attitude in all interactions. Your excellent communication and social skills allow you to effectively connect with clients and colleagues, ensuring that every interaction builds trust and adds value. You are organized, detail-oriented, and thrive in a dynamic environment where adaptability is key to success.

What we offer

We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer:

• Learning and career development opportunities, whether it's online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
• Modern infrastructure.

We review applications regularly, so don't wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Mona Yusefi Talent Acquisition Business Partner, atmona.yusefi@assaabloy.com.

Depending on the risk profile for the role, a background screening will need to be performed. Final candidates may therefore be subjected to a background screening. The performance of the background check is subject to consent and based on our Applicant Privacy Notice.

Let's create a safer and more open world - together!

To find out more about us, visitwww.assaabloy.com