Senior Warranty Specialist - 14399

Om jobbet

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior Warranty Specialist to join our dynamic team.

What you will work on:

Assess and validate warranty claims submitted by workshops prior to approval

Identify and prepare topics for chargebacks to suppliers, plants and Quality teams

Review and evaluate workshop invoices related to warranty cases

Provide expert support on warranty decisions and manage warranty-related inquiries across communication channels

Coordinate the return of spare parts from workshops to Quality teams

Drive cost control by reducing warranty expenses through accurate claim evaluation and decision-making

Secure financial recovery by ensuring full reimbursement from plants for approved warranty claims

Strengthen service efficiency by delivering timely and reliable support to workshops and end customers

What you bring:

Extensive expertise in aftermarket services and warranty processes

Strong ability to work with data and systems, with confidence navigating multiple digital platforms

High level of accuracy, judgement and analytical capability in evaluating warranty claims

Ability to collaborate effectively with workshops, suppliers, plants and internal teams

Strong communication skills and a customer-focused mindset

Proactive approach to cost control, process efficiency and continuous improvement