Microsoft Ab
Sales Operations and Excellence Director ( COO )
Om jobbet
The Sales Enablement & Operations (SE&O) team plays a critical role in translating Microsoft's Commercial Strategy into actionable local execution plans and fostering operational excellence to maximise results.
We are seeking a highly motivated SE&O Lead for Sweden, reporting directly to the Swedish General Manager and serving as a member of the Swedish Leadership Team. This individual will also participate actively on the Europe North SE&O extended leadership team.
The SE&O Lead will be responsible for the Swedish market but must possess a strong understanding of cross-region, cross-area, and cross-subsidiary business insights and best practices. The successful candidate will bring strategy and priorities to life by accelerating transformation and empowering Microsoft to deliver business impact at scale. This role collaborates across the market, operating unit, and region to unify Microsoft's strengths for our customers, partners, and internal teams, thereby driving exceptional market growth.
Embedded at the heart of the business, the SE&O Lead works closely with the North MCC leadership team to enhance business performance and achieve both financial and strategic objectives.
Microsoft's mission is to empower every person and organization on the planet to achieve more. As employees, we embrace a growth mindset, innovate to elevate others, and collaborate to fulfill our shared goals. Every day, we build on our values of respect, integrity, and accountability to nurture an inclusive culture where everyone can thrive in their careers and beyond.
Responsibilities:
The Swedish SE&O Lead manages Sales Operations, Sales Enablement, and marketing activation for the Subsidiary, ensuring alignment with business objectives and leveraging cross-team resources. They drive change management and promote a culture of growth mindset, inclusion, and trust. As a trusted advisor to leadership, they oversee performance, planning, and sales transformation, and ensure excellence in account and territory planning. The role involves coaching, providing performance insights, and developing strategies to accelerate results while mitigating market risks.
In collaboration with regional and go-to-market teams, the SE&O Lead executes marketing strategy, supports program implementation, and ensures local needs are incorporated into EMEA plans. Responsible for marketing plan execution and feedback processes, they use market intelligence tools to compete effectively.
Sales enablement includes executing standardized solution plays, driving adoption of programs, and activating field and partner engagement. The SE&O Lead guides the subsidiary team in translating strategy into action, managing business rhythms, and supporting core processes centrally. They focus on upskilling sellers through coaching and effective business planning.
The role builds inclusive, high-performing teams that reflect Microsoft's values and fosters organizational transformation by embedding new behaviours and providing strategic feedback. Commitment to diversity, inclusion, and compliance is essential, with proactive risk identification and adherence to Microsoft's values and Trust Code.
Required/Minimum Qualification:
Bachelor's degree in economics , Engineering, Accounting, Finance, Business, or related field, AND 12+ years of related experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations .
Additional or Preferred Qualifications:
Master's Degree in Economics, Engineering, Accounting, Finance, Business, or related field, AND 11+ years of related experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations
or
Bachelor's Degree in Economics, Engineering, Accounting, Finance, Business, or related field, AND 15+ years of related experience, including senior sales leadership roles, managing high performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations
Qualifications:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
We are seeking a highly motivated SE&O Lead for Sweden, reporting directly to the Swedish General Manager and serving as a member of the Swedish Leadership Team. This individual will also participate actively on the Europe North SE&O extended leadership team.
The SE&O Lead will be responsible for the Swedish market but must possess a strong understanding of cross-region, cross-area, and cross-subsidiary business insights and best practices. The successful candidate will bring strategy and priorities to life by accelerating transformation and empowering Microsoft to deliver business impact at scale. This role collaborates across the market, operating unit, and region to unify Microsoft's strengths for our customers, partners, and internal teams, thereby driving exceptional market growth.
Embedded at the heart of the business, the SE&O Lead works closely with the North MCC leadership team to enhance business performance and achieve both financial and strategic objectives.
Microsoft's mission is to empower every person and organization on the planet to achieve more. As employees, we embrace a growth mindset, innovate to elevate others, and collaborate to fulfill our shared goals. Every day, we build on our values of respect, integrity, and accountability to nurture an inclusive culture where everyone can thrive in their careers and beyond.
Responsibilities:
The Swedish SE&O Lead manages Sales Operations, Sales Enablement, and marketing activation for the Subsidiary, ensuring alignment with business objectives and leveraging cross-team resources. They drive change management and promote a culture of growth mindset, inclusion, and trust. As a trusted advisor to leadership, they oversee performance, planning, and sales transformation, and ensure excellence in account and territory planning. The role involves coaching, providing performance insights, and developing strategies to accelerate results while mitigating market risks.
In collaboration with regional and go-to-market teams, the SE&O Lead executes marketing strategy, supports program implementation, and ensures local needs are incorporated into EMEA plans. Responsible for marketing plan execution and feedback processes, they use market intelligence tools to compete effectively.
Sales enablement includes executing standardized solution plays, driving adoption of programs, and activating field and partner engagement. The SE&O Lead guides the subsidiary team in translating strategy into action, managing business rhythms, and supporting core processes centrally. They focus on upskilling sellers through coaching and effective business planning.
The role builds inclusive, high-performing teams that reflect Microsoft's values and fosters organizational transformation by embedding new behaviours and providing strategic feedback. Commitment to diversity, inclusion, and compliance is essential, with proactive risk identification and adherence to Microsoft's values and Trust Code.
- BUSINESS LEADERSHIP AND RESULTS: Operate as a trusted advisor to the General Manager and Subsidiary Leadership Team in driving Sales Enablement and Operations in the Market. Drives subsidiary performance, business planning and operations, organization capability and sales transformation in the country. The primary responsibility of the SE&O lead is to ensure excellence in Account/Territory planning (including white-space and heat-map acquisition by territory) to drive sales execution and sustained business results, in alignment with Company priorities and rolling 4Q qualified pipe coverage. The role scope includes providing coaching to sales as needed, providing performance insights, understanding of execution plans and active leadership in driving acceleration or back to green plans as needed. The SE&O lead leverages key market insights, trends and compete intelligence to coach leaders and sellers on market opportunity, mitigating both compete and market risks for Microsoft. Connects execution to partners, ISD and other motions to win and increase deal size. Provides active feedback on subsidiary's requirements to OU to be reflected into core EMEA & Global RoB. Works to identify systemic and non-systemic issues to unblock to drive results.
- CONNECTED SALES AND MARKETING: executes marketing strategy in partnership with regional CMO and leveraging core GDC teams, ensures subsidiary's specific needs are elevated to the Area SE&O leadership for inclusion in the EMEA strategy.
Actively work with -pinned go-to-market and marketing teams to understand the full scope of growth programs, and initiatives across Solution Areas and Sales Plays, playing a key role in actively landing them with seller communities, coaching sales teams for comprehensive solution play landing to drive FRA and share performance.
Accountable for execution of marketing plans and budget management, in alignment with compliance and trust Company standard.
Sponsor Digital Signals Conversion and feedback loop.
Leverages compete Win Rooms, deal clinics and battle cards to win versus market competitors.
- SALES ENABLEMENT: Enables local execution of regional marketing plan and oversees execution of standardized solution plays in partnership with regional go to market and marketing teams and area teams to drive FRA and share performance.
Field and Partner activation MCEM execution and accountabilities, Seller2Seller engagement. Drives IAP landing, adoption and usage
- BUSINESS AND SALES OPERATIONS: Guides and Coaches subsidiary LT team to translate strategy into local execution, owns and execute rhythms of the business, business planning, and all elements of running the business on the ground in collaboration and alignment with EMEA framework.
Lands FY strategies with local teams to support continued business growth, runs ROB to improve financial, solution area and cross segment critical indicators of success
Provide business and management support for landing core business processes (i.e segmentation, coverage model, quota, blueprint) which will be managed centrally through a shared service at regional level.
Supports upskilling and coaching of sellers or trainers on account/portfolio/partner business planning fundamentals, habits, and plan quality through sales excellence function at OU level.
- ORGANIZATION CAPABILITY AND TRANSFORMATION: builds effective, inclusive teams that embody Microsoft culture & values, managing by influence and coordinating teams across functions to ensure performance of the business in their market. Transforms behaviors & embeds new ways of working . Provide feedback early in the cycle and help influence the design of strategy and programs.
- DIVERSITY AND INCLUSION PRIORITY: At Microsoft, we build on our values of respect, integrity, and accountability every day, to create a culture where everyone can thrive at
- COMPLIANCE PRIORITY: Personally, commit to generate and protect Microsoft trust by living Microsoft's values, culture, and Trust Code in every decision. Identify risks proactively inherent to the role and escalate concerns in time.
Required/Minimum Qualification:
Bachelor's degree in economics , Engineering, Accounting, Finance, Business, or related field, AND 12+ years of related experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations .
Additional or Preferred Qualifications:
Master's Degree in Economics, Engineering, Accounting, Finance, Business, or related field, AND 11+ years of related experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations
or
Bachelor's Degree in Economics, Engineering, Accounting, Finance, Business, or related field, AND 15+ years of related experience, including senior sales leadership roles, managing high performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations
Qualifications:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft Ab
FöretagMicrosoft Ab