Sales Associate Archive Lead (Full-Time)

Om jobbet

At Asket our vision is a world free of mindless consumption. To get there, we are on a mission to slow down the fashion industry by creating one permanent collection of garments that last longer, do better by people and planet and allow us to live fulfilled with less.

As a Full Time Sales Associate at our Archive store, you will be a key player in achieving our brand mission and manifesting our brand ethos. In this role, you will also take a leading responsibility for the store's day-to-day operations, ensuring a well-run, and consistent in-store experience

Rather than just another transactional store, the Asket store aims to create an in-depth experience with, and conversation around, our garments, leaving the customer to invest in them on his or her terms; in store, from home - or not at all. You'll play a key role in creating an exceptional service experience for every individual who walks through our doors. Your task is to translate our ethos into a world-class in-store experience, catering both to existing customers and people new to our brand and mission.

You're joining an ambitious, dynamic and deeply caring team on a high-paced and challenging journey to fundamentally change the way we manufacture, market and consume garments today.

Your responsibilities will include but not be limited to:

• Ensure every customer receives extraordinary levels of service
• Prompt resolution to customer complaints
• Manage and further develop store operations, processes and routines
  
  • Such as but not limited to, inventory and re-order management, servicing customers from both online and offline, managing in-store-returns as well as repairs
• Assist with VM activations and Events
• Accept and process deliveries in a time-efficient manner
• Visual Merchandising
• Ongoing identification and implementation of service and in-store experience improvements
• Assist with store recruitment and onboarding
• Grow the Asket community through considered service

Ideal Candidate

• Obsessed with customer service, retail, and high-quality clothing
• Experienced retail professional who's eager to take on more store responsibility
• Ambitious to work and grow in a small, expanding company
• Open-minded with a 'nothing is impossible' mentality
• Have a personal, natural approach to customer interactions
• Show clear understanding and passion for the Asket principles
• Willing to to accommodate a dynamic working schedule
• Available to work weekends and weekdays (expected to work 40 hours/week)

Location:Stockholm Quality Outlet, Järfälla

Available to start late February

Department Retail Locations Stockholm