Sales Account Manager, Sweden, Finland, and Baltics

Om jobbet

Responsibilities

Essential Functions & Accountabilities:

• Spends majority of time meeting customers: all stakeholders that are relevant for the sales process. Plans sales visits based on major opportunities and focuses on closing deals
• Develops strong customer relationships and meets revenue targets for the assigned customer accounts
• Generates leads on consumables, equipment, technical service and Genomics, which then executes in collaboration with the internal stakeholders
• Develops commercial proposals for annual contracts and continuous re-buy (standing orders)
• Monitors and participates in relevant public tenders, coordinates internal stakeholders to ensure presence of CooperSurgical products in tenders specifications
• Keeps overall account ownership and improves coordination/effective selling of whole CooperSurgical Fertility portfolio
• Develops deep understanding of overall customer needs (all stakeholders), to improve overall CooperSurgical value proposition (i.e. professional education, added value solutions) to create strong partnerships
• Proactively manages sales by using market insight as well as existing analytical tools on a regular basis. Provides relevant reports on request of the direct manager
• Engages other functions and experts (e.g. Equipment, Customer Service, Genetics, Marketing, Regulatory, Finance) as needed to ensure superior service for accounts
• Suggests and executes relevant marketing campaigns to grow the market of responsibility
• Arranges local promotional & training activities with focus on ROI, together with Clinical Application Scientist and regional sales team
• Recommends and implements processes that optimizes time management and business continuity
• Analyses sales trends and market metrics in partnership with the direct manager and regional colleagues, to develop sales tactics and ensure sales growth
• Prepares customer visits in advance, using PowerBI, CRM and other tools. Ensures CRM reporting in a timely manner
• Keeps deadlines for financial reporting and customer response time. Ensures business continuity during absence on vacation by proactively delegating tasks to the relevant colleagues
• Acts as a trusted CooperSurgical employee by adhering to our company values, as well as driving our commitment to Inclusion & Diversity and Employee Engagement
• Any other related duties connected with the Company's business as may be required by the direct manager

Travel Requirements:

The field sales role requires extensive travelling within the territory of responsibility, as Account Manager prioritizes customer visits in person (up to 80% of the working time, including travel). There will be eventually international travel within the EMEA for the training purposes, international congresses and regional sales meetings.

Qualifications
Knowledge, Skills, and Abilities:

• Core competency - specialized expertise in sales at infertility market
  • Result oriented: growth above the market pace
  • Customer and opportunity focused
  • Skilled communicator and relationship builder
  • Fast learner with deep understanding of infertility market
  • Drives business through business analytics and setting priorities on growth opportunities
  • Empathic, positive and knowledge sharing
• People focused and able to build and develop relationships with stakeholders
• Able to analyse complex issues, work in a team and collaborate with different stakeholders, to achieve sales results
• MS Office skills, including Word, Excel, Teams, PowerPoint, Outlook, PowerBI and CRM
• Extensive and up to date knowledge CooperSurgical portfolio and competitive environment
• Updated knowledge of local compliance legislation on interacting with healthcare professionals
• SOX awareness
• Organizational and time management skills with the ability to prioritise own workload with minimal supervision
• Able to work under pressure
• Demonstrates a can-do attitude with the ability to respond positively to change

Work Environment:

• Predominantly field working environment with pre-approved business travel arrangements
• Prolonged use of a PC, laptops, display screens and mobile phone
• Staff responsibility: none
• Able to work additional hours as necessary to achieve required performance

Qualifications

Experience:

• Extensive relevant experience in sales process, with focus on identifying market opportunities, setting business priorities, negotiation and closing deals
• Experience working in a fast-paced environment
• Experience gained in infertility market is highly desirable

Education:

• Bachelor's degree with 8 years experience in sales. Or Master's degree with 5 years experience in sales. Degree in business administration and/or relevant scientific degree
• Training courses on sales skills and communication