Robot After-Sales Service Engineer

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Position Overview

We are seeking a certified Robot After-Sales Service Engineer with strong technical fundamentals and hands-on experience to support installation, maintenance, and troubleshooting of industrial robots and intelligent automation systems. Certification and formal training in robotic systems are the primary selection criteria for this role.

Key Responsibilities

Perform installation, commissioning, and acceptance of industrial robots and automation equipment

Provide on-site after-sales service, including troubleshooting, repair, and maintenance

Diagnose mechanical, electrical, and control system issues and implement effective solutions

Conduct robot programming, debugging, and performance optimization

Execute preventive maintenance and ensure system reliability

Prepare service reports and maintain accurate documentation

Provide technical training and operational guidance to customers

Support system upgrades, retrofits, and continuous improvement initiatives

Mandatory Requirements (Core Criteria)

Must hold a valid robot service or engineering certification

(e.g., Agibot, ABB, FANUC, KUKA, Universal Robots, or equivalent)

Must have completed formal training in robot operation, maintenance, or system integration

Hands-on experience in robot maintenance, after-sales service, or technical support

Technical Skills

Solid understanding of industrial robot systems, structures, and control principles

Experience with robot programming and teaching (e.g., ABB RAPID, FANUC TP, KUKA KRL, URScript)

Basic knowledge of PLC (Siemens, Mitsubishi, etc.) and HMI systems

Ability to troubleshoot electrical and mechanical issues independently

Familiarity with servo systems, sensors, and industrial communication protocols (e.g., Profinet, EtherCAT)

Experience Requirements

2-5 years of relevant experience in robotics or automation service

Field service or customer-facing experience is preferred

Preferred Qualifications

Experience with multiple robot brands

Strong problem-solving and hands-on troubleshooting skills

Ability to work independently at customer sites

Basic English communication skills (for documentation and technical coordination)

What We Offer

Opportunity to work with advanced robotics and automation technologies

Structured technical training and certification support

Career growth in a fast-developing robotics environment

Important Note

This role prioritizes candidates with certified training backgrounds in robotics. Applicants without valid robot certification and formal training will not be considered.