Poker Operations Manager
Om jobbet
Poker Operations Manager
Do you have a passion for poker and a strong interest in tech and operations? And would you thrive in a dynamic and fast-paced environment where your contributions make a real impact? Cause we are looking for a Poker Operations Manager to join our team in Malmö (preferred) or Tallinn.
You will serve as a key operational point of contact, working closely with our poker operations managers, affiliates, and technical teams. You will handle incident management, assess and report bugs, support onboarding processes, and contribute to continuous improvement efforts across our poker platform. We're looking for someone who is highly solution-oriented, communicates well, and ideally has a solid background in or knowledge of poker.
In this role you'll:
Act as primary operational point of contact for poker-related matters
Collaborate with customers and external stakeholders
Support onboarding of new partners and clients
Assess, reproduce, and report bugs via ticketing systems
Handle incident response and communication
Follow up on incidents and support post-incident resolution
Submit improvement tickets and assist in developing better processes
Work with back-office systems including onboarding, maintenance, and releases
Provide support in QA and testing processes
We think that you have:
Strong interest in tech and digital systems
Background in or strong understanding of poker
Excellent communication skills in English (spoken and written)
Structured and solutions-focused approach
Bonus points for:
Experience with Python
Familiarity with databases (e.g., SQL)
Background in QA/testing
Experience using Jira/Atlassian tools
Knowledge of Periscope, Sisense, or other BI tools
We Offer:
Flexible working hours
Office location in Malmö (preferred) or Tallinn (optional)
A modern, international work environment with flat hierarchies
Great opportunities for career development in tech, business, or beyond
Be part of a company that values innovation, ownership, and teamwork
About Relax Gaming:
Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, Gibraltar, and the Isle of Man.
Why Relax Gaming?
We believe in keeping things relaxed - that means an open culture, low hierarchy, and a team-first attitude. We innovate, we deliver, and we have fun while doing it. If you're ready to lead with impact and help shape the future of iGaming, we want to hear from you.
Ready to take the next step in your career? Apply today and join Relax Gaming! We look forward to hearing from you.
Do you have a passion for poker and a strong interest in tech and operations? And would you thrive in a dynamic and fast-paced environment where your contributions make a real impact? Cause we are looking for a Poker Operations Manager to join our team in Malmö (preferred) or Tallinn.
You will serve as a key operational point of contact, working closely with our poker operations managers, affiliates, and technical teams. You will handle incident management, assess and report bugs, support onboarding processes, and contribute to continuous improvement efforts across our poker platform. We're looking for someone who is highly solution-oriented, communicates well, and ideally has a solid background in or knowledge of poker.
In this role you'll:
Act as primary operational point of contact for poker-related matters
Collaborate with customers and external stakeholders
Support onboarding of new partners and clients
Assess, reproduce, and report bugs via ticketing systems
Handle incident response and communication
Follow up on incidents and support post-incident resolution
Submit improvement tickets and assist in developing better processes
Work with back-office systems including onboarding, maintenance, and releases
Provide support in QA and testing processes
We think that you have:
Strong interest in tech and digital systems
Background in or strong understanding of poker
Excellent communication skills in English (spoken and written)
Structured and solutions-focused approach
Bonus points for:
Experience with Python
Familiarity with databases (e.g., SQL)
Background in QA/testing
Experience using Jira/Atlassian tools
Knowledge of Periscope, Sisense, or other BI tools
We Offer:
Flexible working hours
Office location in Malmö (preferred) or Tallinn (optional)
A modern, international work environment with flat hierarchies
Great opportunities for career development in tech, business, or beyond
Be part of a company that values innovation, ownership, and teamwork
About Relax Gaming:
Back in 2010, we kicked off our journey with a simple mission - to create outstanding games for the modern iGaming world. Fast forward to today, and we've grown to be one of the leading suppliers in the game, boasting an aggregation arm like no other. Despite our exponential growth, we've succeeded in staying true to our core values throughout the years, these are to be: Driven, Adaptable, Supportive, and Respectful. We live and breathe this ethos across our offices across the globe, namely in Malta, Estonia, Serbia, Finland, Sweden, Gibraltar, and the Isle of Man.
Why Relax Gaming?
We believe in keeping things relaxed - that means an open culture, low hierarchy, and a team-first attitude. We innovate, we deliver, and we have fun while doing it. If you're ready to lead with impact and help shape the future of iGaming, we want to hear from you.
Ready to take the next step in your career? Apply today and join Relax Gaming! We look forward to hearing from you.
Relax Tech Sweden AB
FöretagRelax Tech Sweden AB
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