Om jobbet
Role Summary
The Outlet Manager is a born hustler that oversees operational, financial, and customer‑service aspects of the company’s first fast‑casual restaurant and take‑away outlet. The role is hands-on and operational, combining strategic management tasks and requiring a customer-centered approach to service, entrepreneurial energy, and careful business acumen. The successful candidate will have an entrepreneurial mindset, and be actively involved in shaping the performance, expansion, and culture as part of a small founding team.
We have seen strong traction since our opening, being able to start immediately is a big plus.
Key Responsibilities
Lead daily outlet operations including opening and closing procedures, food preparation coordination, front-of-house service, cleanliness and hygiene tasks, and cash/product checks
Coordinate and support on-floor activities including kitchen operations, production quality, and service. Provide direction and hands-on assistance on the floor, leading by example
Maintain and enforce HACCP and food-safety standards, including hygiene logs, waste control, temperature checks, and equipment sanitation
Oversee supplier ordering and inventory management, including stock rotation, receive and verify supplier deliveries, and waste reduction
Conduct onboarding and training ensuring adherence to procedures and food-safety requirements; develop and maintain Standard Operating Procedures (SOPs) for operations and scaling
Monitor and report on food cost, labour cost, and waste; propose and support implementation of cost-control procedures to maintain profitability
Strategise the business's growth into a multi-location chain, including market research, site selection and feasibility studies, talent acquisition for new locations, and establishing brand consistency.
Uphold workplace safety standards, escalate maintenance needs, and ensure a respectful, safe, and inclusive working environment
Required Skills and Profile
Master’s degree or equivalent qualification in Business, Management, Entrepreneurship Hospitality, or similar
Prior experience in operations, customer service, or hospitality (international experience acceptable)
Fluent in English. Fluency in Nepali or Hindi strongly preferred due to kitchen staff not speaking English or Swedish sufficiently yet
Swedish language proficiency or willingness to learn is advantageous
Strong organisational, communication, and leadership skills suited to a start‑up environment
Basic financial literacy with ability to interpret sales, cost, and performance reports
Understanding of food‑safety principles and willingness to undertake required certifications
Ability to work flexibly, including evenings and weekends
Comfortable combining management and operational tasks
Additional Information
The role will involve both managerial and hands‑on operational work suitable for a start‑up outlet. Hours will be irregular. A salary review will be conducted after 6 months post-probation, or upon meeting agreed performance milestones.
The employer complies fully with Swedish employment requirements, and provides the standard SAF-LO package including TFA (Work Injury Insurance), TGL (Group Life Insurance); AGS (Group Sickness Insurance); Avtalspension SAF-LO (Occupational Pension, 4.5% of salary); Premium-waiver insurance and related SAF-LO components
The employer is committed to equality of opportunity and to creating a workplace that is free from discrimination on grounds of gender, gender identity or expression, ethnicity, religion or other belief, disability, sexual orientation or age
