Tecnizy GCAT Group LuxembourgMining Support Specialist
Publicerad2025-02-13
Ansök senast2025-03-15
Om jobbet
Objective:
Lead the support for HCME’s mining dealers and customers in the Nordic region, ensuring optimal performance of mining machinery and customer satisfaction.
Lead the support for HCME’s mining dealers and customers in the Nordic region, ensuring optimal performance of mining machinery and customer satisfaction.
Responsibilities:
Technical Leadership and Operational Excellence:
Continuous Improvement and Strategic Reporting:
Stakeholder and Relationship Management:
Technical Leadership and Operational Excellence:
- Oversee the assembly, commissioning, and comprehensive maintenance of mining equipment.
- Lead troubleshooting efforts and provide expert assistance to dealers.
- Develop and implement training programs for dealer staff on Condition Monitoring and maintenance best practices.
Continuous Improvement and Strategic Reporting:
- Identify and implement continuous improvement strategies to enhance maintenance and operational practices.
- Compile and analyze operational data to drive strategic decisions and improvements.
- Prepare detailed monthly reports on machinery status, challenges, and progress on key projects for the head office and stakeholders.
Stakeholder and Relationship Management:
- Actively participate in and lead key meetings with stakeholders, ensuring high levels of satisfaction and engagement.
- Coordinate closely with Amsterdam's head office to align regional activities with overall business objectives.
- Lead field visits and maintain strong professional relationships with all partners and customers.
Performance Metrics:
- Achievement of machine availability and reliability targets.
- Leadership in continuous improvement projects with measurable operational benefits.
- High satisfaction ratings from internal and external stakeholders.
Tecnizy GCAT Group Luxembourg
FöretagTecnizy GCAT Group Luxembourg