Inside Sales Software Specialist

Om jobbet

Join Dustin as an Inside Sales Software Specialist - a role focused on administration and coordination

You will work at the heart of our software business, acting as the key link between customers, partners, and internal teams. This is not a traditional sales role - your focus will be on managing software license processes and ensuring smooth administration from start to finish.

Dustin is a company in growth, and here you'll be part of the journey while contributing to our continued success.

What makes this position unique

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  Work with a wide range of software vendors - from global players to niche providers
  
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  Enjoy independence and responsibility, supported by a strong team
  
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  Benefit from a flexible hybrid work model and a healthy work-life balance
  

In our team, we combine high performance with a relaxed atmosphere where humor and collaboration are at the core. We support each other when the pressure is on and always make sure to celebrate our shared successes. Here, you'll be part of a dedicated group where everyone contributes to both customer value and a great workplace spirit.

My name is Sebastian Del Valle Guerra, and I am the Team Manager for Inside Sales Support. As a leader, I am open and approachable, with a good sense of humor and a light-hearted touch. I believe in transparency and in giving freedom with responsibility. I actively work to create independent team members who take ownership of their responsibilities, always with the support of the department. Together, we build a safe and supportive environment where we grow, drive the business forward, and create both satisfied customers and a joyful workplace.

Your role & influence as Inside Sales Software Specialist

Responsibility:You will manage incoming software license requests and ensure customers receive the right solutions - handling everything from quote to delivery in a structured and professional way.

Collaboration:Together with your team, you will coordinate license transactions and streamline internal processes. You'll work closely with sales representatives, distributors, and software vendors to ensure accuracy and efficiency.

Core activities:

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  Administer incoming orders and requests for software licenses
  
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  Manage the full license lifecycle, including initiation, renewal, and follow-up
  
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  Act as a reliable point of contact for customers and colleagues on license-related questions
  
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  Collaborate with internal and external stakeholders to ensure smooth processes
  

This is what we imagine you bring

We see you as a curious and driven person who enjoys taking responsibility, working in a structured way, and providing top-class service.

To succeed in this role, we expect you to have:

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  Completed upper secondary education
  
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  A few years of experience in administrative work, preferably involving interaction with customers and/or suppliers
  
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  Strong skills in the Microsoft Office suite
  
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  Fluency in both Swedish and English, spoken and written
  

It is an advantage if you have:

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  Experience with license management or similar
  
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  Experience with procurement processes
  
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  Familiarity with Zendesk, Microsoft Teams, or Dynamics AX
  
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  Previous experience in the IT industry
  

What can you expect next?

We review all applications anonymously to ensure an inclusive and fair recruitment process.

You can expect the following steps in the process:

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  Assessio assessments (MAP & Matrigma)
  
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  First interview with Sebastian Del Valle Guerra (Team Manager Inside Sales Support)
  
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  Second interview with Sebastian and someone from the team
  
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  Reference check
  
  

For questions about the position, please contact the hiring manager Sebastian Del Valle Guerravia e-mail:Sebastian.DelValleGuerra@dustin.com