Inside Sales Representative

Om jobbet

Join Dustin as an Inside Sales Representative - a customer-focused advisory role

Be part of a collaborative team that supports customers, provides expert guidance, and ensures smooth processes. This is not a traditional sales role - your focus will be on delivering outstanding service and helping customers make informed decisions.
With a flexible hybrid work model and opportunities to grow, this is your chance to make an impact in a dynamic, tech-driven environment.

This is what makes the position as Inside Sales Representative unique

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  Work in a team that values collaboration and shared success.
  
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  Enjoy the flexibility of a hybrid work model.
  
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  Develop your career in a supportive, customer-centric environment
  

My name is Mia Lundberg, and together with Fredrik Larsson, we have the privilege of leading this fantastic team. As leaders, we believe in creating a meaningful and varied workday where everyone feels supported, valued, and trusted. We're present and approachable, and we foster an environment where flexibility, open conversations, and mutual respect are part of everyday life.

Your role & influence as Inside Sales Representative

Responsibility : You will be given responsibility for guiding Dustin's customers through their buying journey by providing excellent service and expert advice through our inbound channels

Collaboration : Work closely with your team and other departments to ensure a seamless customer experience.

Core activities:

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  Respond to incoming calls, chats, and emails
  
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  Provide expert guidance and support to customers
  
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  Collaborate with colleagues to ensure efficient processes
  

This is what we imagine you bring

We envision you as a curious and driven individual who thrives on delivering excellent customer service and building strong relationships while working in a collaborative team environment.

Additionally, it's important that:

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  You have a bachelor's degree level of working and thinking
  
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  Experience with sales, customer service, or administrative work (2-3 years)
  
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  Technical skills and a strong interest in IT and technology
  
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  You are comfortable working in both Swedish and English, both written and spoken.
  

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:

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  1st interview with Mia Lundberg and/or Fredrik Larsson
  
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  2nd interview with Mia Lundberg and Fredrik Larsson
  

For questions about the position, please contact the hiring manager via e-mail:mia.lundberg@dustin.comorfredrik.larsson@dustin.com