E-commerce Manager

This is what makes the position as E-commerce Manager fun

Take a leading role in managing and growing our online sales, where you'll collaborate with a team of skilled specialists and stakeholders across European teams, shape the future of our e-commerce strategy, and drive commercial results-all while improving the customer experience and growing your career in a fast-paced, supportive environment. If this excites you, then this is your opportunity.

• Lead strategic e-commerce growth - Take ownership of commercial plans and execution, driving sales and customer engagement across multiple countries.
• Collaborate in a dynamic, cross-functional environment - Work closely with specialists and stakeholders across Dustin to shape and implement e-commerce strategies.
• Grow and develop in a supportive organisation - Be part of a company that values professional growth, encourages exploration, and fosters a strong team culture.

My name is Saffri, and I am the Head of E-commerce.As a leader, I believe in creating a collaborative and supportive environment where every team member's unique strengths are valued. I encourage proactivity and ownership, providing guidance and coaching to help you grow and succeed. Together, we work as a team, driving results while continuously learning and evolving.


Your role & influence as E-commerce Manager

You will be given responsibilityfor the online sales via Dustin.com from all our segments and markets. You will make use of the available capabilities of the E-commerce platform and will give input to new developments. In this role you focus on online merchandising activities to drive sales here and now, as well as building long term customer relationships to increase customer loyalty.

Together with your team, you take care of driving online sales and customer engagement for Dustin.com. You'll work closely not only with your immediate team members but also with the Offering, Digital Product Management, Marketing, and Relation Sales departments to align strategies and maximise commercial impact.

Core activities:

• Drive commercial results - Develop and execute commercial plans to enhance online sales and customer engagement.
• Manage full-circle e-commerce - Oversee customer interactions across the entire journey, with a strong focus on online merchandising.
• Leverage data for impact - Use sales and customer data to optimise performance, drive strategic decisions, and build long-term customer relationships.

This is what we imagine you bring

We envision you as a curious and driven individual who thrives in a dynamic e-commerce environment. You are confident in working with data-driven insights to optimize performance and are a strategic thinker who can translate strategy into execution. Additionally, you are a strong relationship builder with excellent stakeholder management skills, collaborating across teams to drive commercial success.

Additionally, it's important that you have

• A bachelor's degree or equivalent work experience in e-commerce.
• Experience in leading cross-functional teams on various projects, managing collaboration across departments without direct reporting lines.
• Have excellent command of English, with proficiency in one of the local languages being a strong advantage.
• You live in the Netherlands or Sweden.

Please provide an English cv.

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:

• Telephone screening with Talent Acquisition.
• Personality assessments with Assessio.
• 1st interview with and case hiring manager Saffri & one team member.
• 2nd interview with Paul, VP E-com & E-business and Anton, Manager Commercial Insights.

For questions about the position, please contact the recruiter Manon van Lieshout via manon.vanlieshout@dustin.com.