Customs Manager for the Nordics, based in Sweden - DHL Supply Chain

At DHL, we work to improve our customers' everyday lives. As one of the leading companies in the world in logistics, we ensure that our customers receive the delivery of goods and materials. Without logistics, society comes to a standstill; we have an important mission. As an employee with us, you are a key player.

Job Summary:

You will be responsible for the strategic and operational management of customs activities, ensuring adherence to all applicable laws, regulations, customer agreements, and DHL's internal standards. As part of Nordic Operations Excellence, reporting to the SHEQ Lead Nordics, you will lead our customs management efforts, ensuring smooth and compliant operations. This includes educating and developing colleagues and customers on customs procedures. This role demands a proactive leader with a strong understanding of customs regulations and the ability to drive operational excellence. Based in Stockholm or Gothenburg, you'll play a crucial role in ensuring smooth and compliant customs operations.

Responsibilities:

• Manage and ensure compliance with customs regulations, customer agreements, and DHL policies.
• Lead Customs Management, ensuring adherence to Customs Authority processes.
• Develop and implement Nordic customs routines and processes.
• Define and manage KPIs and drive continuous improvement.
• Oversee Profit and Loss for customs activities.
• Provide internal customs training and development.
• Advise the business on customs matters.
• Support customer project development and upselling.
• Participate in customs audits and contribute to system development.
• Foster collaboration with central functions.
• Maintain knowledge of relevant laws and regulations.

Profile & Background

• Extensive experience in customs management.
• Relevant college or university degree.
• Budget management and financial responsibility experience.
• Project management experience, ideally in logistics.
• Strong collaboration, problem-solving, and communication skills.
• High service orientation and attention to detail.
• Ability to thrive in a fast-paced environment.
• Fluency in English and Swedish.

What do we offer you?

We at DHL enjoy our work, and many of us have been here for a long time. We are a company that values our employees' development and potential - we dare to invest in our employees! In the large global and international company that we are, we have a wonderful team spirit with a family-like atmosphere where we respect one another. There is a lot of employee engagement and humor, and we enjoy celebrating our successes. We are an employer that offers the best working environment for employees to develop both professionally and personally. Environment and sustainability are important to us; we continuously work on developing to stay at the forefront, which is recognized and yields results.

Do you want to join us?

Welcome with your application latestby 2025-04-30. Selection and interviews will be conducted on an ongoing basis, and the position may be filled before the application deadline. For questions, please contact the recruiting manager Marcus Anderssonat email: marcus.andersson@dhl .com

According to EU Directive (2009/52/EC), we as an employer must be able to demonstrate our employees' right to work within the EU. Therefore, when employed at DHL, you must be able to show your right to work in the EU through citizenship (for example, a passport) or otherwise show your work permit. We conduct background checks on all our final candidates. DHL is a market leader in the logistics industry and is "the logistics company for the whole world." DHL offers expertise in international express, air and sea freight, road and rail transport, contract logistics, and international mail services. With a global network consisting of more than 220 countries and territories and 520,000 employees worldwide, we offer customers the highest quality combined with good local knowledge. All to best meet the customer's needs for services that cover the entire supply chain. DHL takes its social responsibility by continuously working on measures to reduce climate impact and by contributing to disaster management and training. DHL in Sweden has about 4,000 employees and 65 offices, terminals, and stations across Sweden. Our customers are important to us, and every interaction a customer has with DHL should be associated with a positive feeling.