Commercial Manager

Om jobbet

Commercial ManagerSales & Customer SuccessCare to Translate
Care to Translate is growing and we are now looking for aCommercial Managerwho wants to help develop our business and strengthen our customer relationships.

In this role, you will be responsible for developing and managing our existing customer relationships while also driving sales to new customers who contact us through our website. You will work closely with the CEO and become an important part of our commercial team.

This role is ideal for someone who is a strong relationship builder and who is motivated by creating new business opportunities while developing customers over time. The role comes with a high level of autonomy and responsibility for developing Care to Translate's business and customer relationships.
About the role
As aCommercial Managerat Care to Translate, you will be responsible for the entire commercial customer journey - from first contact to long-term partnership and expansion.
Your main responsibilities

• Manage and develop relationships with existing customers
• Own sales towards new customers who contact us through our inbound channels
• Identify new needs and opportunities for upselling
• Drive sales processes from first contact to signed agreement
• Onboard new customers
• Work with customers in multiple countries and contribute to Care to Translate's international growth
• Ensure that our customers gain strong value from Care to Translate
• Follow up on usage, customer satisfaction, and development opportunities
• Work closely with the CEO on business development and customer strategy
  

We are looking for someone who

• Is a natural relationship builder and enjoys customer dialogue
• Has a strong commercial drive and is motivated by sales
• Has experience from commercial roles within SaaS - Customer Success, Account Management, Business Development, or Sales
• Has experience in B2B sales, preferably within SaaS or digital services
• Ideally has experience from healthcare, the public sector, or related fields
• Is structured, self-driven, and comfortable working in an entrepreneurial environment
• Communicates fluently in Swedish and English
  

About Care to Translate
Care to Translate is a digital translation service developed for healthcare and care settings. Today, the service is used by healthcare professionals in many countries to enable safe communication with patients who speak other languages.

Our solution supportsover 130 languagesand is used in clinical encounters to improve patient safety, efficiency, and equitable care.
What we offer

• A key role in a growing AI company
• The opportunity to work closely with the founders and leadership team
• Significant influence over how we develop our customer relationships and business
• A meaningful mission - improving communication in healthcare

If you want to help make healthcare more accessible through better communication, we would love to hear from you.