Junior Client Manager to OSTTRA

Om jobbet

Your Role

As a Client Manager within the triResolve team, you'll be the first point of contact for some of the world’s leading financial institutions. You’ll support clients using our OTC derivative portfolio reconciliation platform, solve trade data issues, and guide new users through onboarding and training.

This is a hands-on opportunity to gain deep insight into financial markets and technology, working cross-functionally with our global Product, Development, and Sales teams.

What You’ll Do

Client Onboarding & Support

• Lead client demos and onboarding, ensuring smooth setup and integration
• Provide proactive daily support to assigned clients via email, phone, and meetings

TradeData Analysis & Resolution

• Analyze large datasets to ensure accurate portfolio reconciliation
• Investigate and resolve trade discrepancies efficiently
• Stay informed on evolving regulatory requirements

ClientEngagement & Training

•Build strong, lasting client relationships through regular check-ins and health reviews
• Deliver tailored training sessions and support advanced platform usage

Product Development Contribution

• Identify opportunities for product improvements and new features
• Work closely with Product and Development to define and test enhancements
• Help optimize workflows and service quality based on client feedback

About You

This role is ideal for someone newly graduated or early in their career who has client-focused mindset, problem-solving abilities, and a desire to grow in the financial technology sector.

We are looking for someone who has

• BSc o MSc in Engineering, Economics or equivalvent
• A good understanding of financial products, particularly OTC derivatives.
• A keen interest in technology, data analysis, and regulatory processes - familiarity with databases or advanced Excel is a plus
• If you have previous experience in post-trade or banking, that’s a big plus.
• Excellent communication skills in English - Swedish and/or German is plus

What’s in It for You?

At OSTTRA, we support both your professional and personal growth through:

• Health & Wellness: Full healthcare coverage, including mental health support
• Career Development: Access to training, mentorship, and global knowledge hubs
• Work-Life Balance: Generous vacation policy and flexible work arrangements
• Financial Benefits: Competitive salary, pension plans, student loan assistance
• Family Support: Partner and child-friendly perks
• Extra Perks: Retail discounts, referral bonuses, and more

Learn more about our benefits here.

Additional Information

Start Date: As soon as possible
Location: Kungsholmen, Stockholm
Type of Hire: Direct recruitment - you’ll be employed by OSTTRA, with the process handled by Bravura.

We work with ongoing selection, so we recommend submitting your application as soon as possible.

For questions, reach out to [email protected] .

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