Billing Project Business Process Owner - Sweden

Om jobbet

Billing Project Business Process Owner - Sweden

Verisure is seeking a talented, innovative, hands-on and passionateBilling Project Business Process Owner (BPO) to join our Billing Solution Implementation Project team, with colleagues in Lisbon, Madrid, France and other locations. The role will be part of the Billing Project Functional Team and is based in Sweden, ideally in Linköping.

In this role, you will have a mix of responsibilities:
• Together with an external consultant, lead the implementation of the Billing solution and processes for our affiliates in Sweden, then in Norway and Finland.
• Verisure Billing Business Process Owner for certain solutions within the Billing architecture, some of which are: Billing core, Catalogue, Customer Manager front, Payment manager, Order Manager, Revenue Recognition.

We are looking for a self-starter who will combine Billing systems knowledge with proactive business mindset focused on driving value to the business.

• Ideally 10 years of hands-on experience on project impacted organizations, i.e Portfolio - including Retention -, Operations, Sales, and others.
• Experience coordinating Billing project tasks, collection of requirements, facilitate workshops, etc.
• Ability to communicate complex system concepts to a business audience in a clear manner
• University education
• Good communication skills, able to navigate in a multicultural environment
• Fluency in Swedish and English mandatory, other languages is a plus.

Apply today!

Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.

If you have questions regarding this position, please reach out to our Group TA Specialist, charlotta.rydstrom@verisure.com



The Company

We Are People Who Protect People

We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe.

Peace of mind for families and small businesses

We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, we protect against fire, attack, theft, life-threatening emergencies and other hazards. Verisure people are dedicated and committed and provide what we believe is the best customer service in the industry.

Leading across a broad footprint

We are the leading provider of residential and small business monitored alarms in Europe. We operate in 17 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime.

A technology-enabled human services company

Our ~29,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people. We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement.

30 years of experience - and many more to come

We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also established a strong presence in Latin America. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo's European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored security service. It also allows us to access new go-to-market opportunities in retail and e-commerce.

Our winning DNA

Everything we do is driven by our DNA. Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue this journey.

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it's a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another's strengths, investing in and developing our team's capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.